Today marks a turning point in how companies interact, automate, and manage artificial intelligence.
We’re proud to announce the arrival of Userbot 3.0 — no longer just chatbots, but real multi-agent AI systems, designed to orchestrate complex processes, make decisions, act, and collaborate.

👉 As an Official Commercial Partner of Userbot, BusinessSolution is ready to guide you through this new evolution toward AI-driven business processes.


. 🚀 WHAT USERBOT 3.0 MEANS

With Userbot 3.0, you can access a platform that:
✅ Builds, orchestrates, and manages teams of AI Agents that collaborate in real time
✅ Takes operational decisions and interacts with enterprise systems
✅ Offers total transparency at every stage
✅ Is based on a multi-model, no-lock-in architecture


🌟 WHAT’S NEW

1️⃣ AI AGENT BUILDER

A visual canvas for building powerful automations in no-code mode.
Drag & drop functions, APIs, and intelligent Agents that think, decide, and act together.

Examples of Agents:

  • Custom Agent – creates content or answers consistent with your brand voice
  • Router Agent – interprets and routes requests based on context
  • Retriever Agent – searches company documents and knowledge bases
  • Vision Agent – reads images, PDFs, or screenshots to extract data

2️⃣ MEMORY — THE AI THAT NEVER FORGETS


Agents can now remember and adapt dynamically to user context.
Three memory levels:

  • No Memory (for total neutrality)
  • Conversational Memory (keeps dialogue context)
  • Deep Memory (tracks logic, variables, and previous decisions)

Result: coherent, intelligent experiences — as if every user had a personal AI assistant.


3️⃣ OBSERVABILITY & TRANSPARENCY

Every AI decision is explainable and traceable.
Userbot 3.0 shows the why behind each choice, improving:

 

  • Process optimization
  • Compliance and auditability
  • Trust among teams and customers

4️⃣ MULTI-MODEL ARCHITECTURE


Choose the best model for each scenario — OpenAI, Anthropic, Azure, or your own custom models.
Enjoy maximum flexibility, cost control, and zero vendor lock-in.


5️⃣ A BUSINESS ENGINE, NOT JUST A CHATBOT

Userbot 3.0 becomes a true business automation engine.
AI Agents can:

  • Open tickets and send alerts
  • Update CRM or ERP data
  • Send automatic reports
  • Execute background operations

➡️ Transform customer care, HR, operations, and marketing into intelligent, connected, and proactive processes.


📈 REAL-WORLD AUTOMATION SCENARIOS

💻 Autonomous IT Helpdesk – issue diagnosis and ticket handling
🤝 Customer Service – omnichannel personalized support
⚙️ Industry 4.0 Maintenance – sensor analysis and predictive alerts
🧩 HR Assistant – answers policy and document questions instantly


💸 THE NEW CREDIT-BASED MODEL


Userbot 3.0 introduces Credits, the new virtual “currency” powering AI Agent execution.
More power, more flexibility, more control over costs.
Every process now has a clear, transparent, and scalable value.


🎓 TOOLS FOR PARTNERS & COMPANIES

  • Help Center V3 – refreshed and interactive documentation
  • Partner Portal 3.0 – updated courses for certification and training
  • Bonus Course “Introduction to AI” – get familiar with the core technology
  • Updated Toolkit – all Sales, Delivery, and Marketing resources in one place

🤝 BUSINESSOLUTION X USERBOT


All new projects will start directly on Userbot 3.0, while existing workspaces will remain active on version 2.0 with no disruption.
As an Official Commercial Partner, BusinessSolution supports companies and organizations in embracing the AI-Driven Digital Evolution.


🚀 DISCOVER MORE

🎥 Watch the launch video
📖 Read the full article on Userbot.ai
📅 Request a demo with BusinessSolution and discover how to bring your company into the AI Agent era.

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